Customer information security policy

In order to ensure the safety of the website and the security of all personal information of consumers, DOTCASH shop offers a number of policies to protect information for customers, individuals and organizations when registering to open an account at DOTCASH shop

We are committed to protecting all of our customers' private information. Please read the "privacy policy" below to understand what we collect your information for, how we process your personal information and to better understand our commitments. to respect and protect the rights of customers that we have set out.

Purpose and scope of information collection

All personal information collected through the DOTCASH shop website will help us:

Support customers when purchasing products.

Understand customers' wishes and desires to improve the best service quality.

Answer all questions and complaints for customers as quickly as possible.

Provide and notify you of the latest information on our website such as promotions, discounts, gifts... for customers to grasp as soon as possible.

Contact customers directly in the form of letters, thank you letters, security and technical information or periodic letters about the company's new products and services if you sign up to receive email notifications. .

To facilitate access and use of some DOTCASH services. You may be asked to register with us for information: full name, phone number, email address, country, province, city. All declared information must be accurate and legal. DOTCASH shop will not bear any responsibility related to the law of the information you have declared.

Use of personal information

The security of all customers' personal information is always a top priority for DOTCASH shop. We only use personal information for the purpose of benefiting customers. DOTCASH shop commits not to sell or exchange customer information with any third parties. However, we may reasonably share customer information if we fall into some of the following special cases:

Get full consent from customers.

We may hire an independent unit to conduct market expansion research projects at which time your information will be provided to this unit. However, the third party will be bound by a confidentiality commitment under which they may only use this personal information for the purpose of completing the project.

We will provide or disclose your personal information in truly necessary cases: when requested to provide information from law enforcement agencies, for the purpose of protecting the company's interests but still to the extent permitted by law, certain emergency situations to protect the safety interests of individuals who are members of DOTCASH shop.

Retrieve personal information

Customers can directly access the account you have registered, and at any time you can log in and modify your personal information according to the appropriate links we provide. .

Storage time

DOTCASH shop will store customers' personal information on the company's own internal system until the purpose of collection is completed or the customer requests to destroy the information provided.

Some notes on personal information security

DOTCASH shop is committed to protecting customers' personal information in the most optimal way. However, to ensure the best information security for customers, we recommend that customers should not log in automatically, and make sure to log out of their accounts on our website when using a shared computer to log in. Enter, pay attention to password backup modes. We will not be responsible if your account is leaked for the above reasons.

DOTCASH shop’s privacy policies only apply to information registered on our official website.