With the criteria of always putting service quality first, DOTCASH shop wants to bring customers the most satisfying and convenient shopping experiences. With the best shipping service and criteria and notes such as:

Scope & Delivery Time

DOTCASH shop supports delivery to customers nationwide.

All Provinces/Cities delivery time is 3-5 days.

Delivery fee regulations: depending on location distance

 General regulations on delivery

In case of delay in delivery, DOTCASH shop will promptly notify customers. Customers can notify cancellation in case of late delivery (if any).

For goods or bills of lading sent to customers that are damaged due to the transportation process, DOTCASH shop will be the party responsible for solving the problem for the customer.

For large quantity orders with different delivery processes, the Customer Care Department will contact the customer and request a delivery address so we can quote a delivery price. Fees will depend on delivery distance and delivery carrier.

When purchasing, customers please provide complete and accurate information as requested to facilitate the transaction.

In some special cases such as unclear delivery address, the Customer Care Department will contact the customer to assist with processing.

Orders will be delivered to customers' homes, except for cases such as: office areas with limited access, apartment/high-rise areas (only accept delivery at the building door).

Details of the delivery fee for each order will be clearly shown on the order completion page.